Chad came out in the wee hours over the weekend to fix an A/C issue we were having. Friendly, professional and prompt. Thanks.RS (WTC Communications)
I had a new furnace installed by Bryan and Rob from Denoco today and am very impressed and happy with the quality of caring they, and the staff in the office, took to make this process as pleasant as possible. Starting with contacting the office, Julie dispatched Chad to visit our house to assess the proper furnace that we would need and the amount of work that would be required. Chad was early for the appointment and answered my various questions. Julie emailed me a quote on the same day - and then over the ensuing weeks was able to clarify and then revise the estimate based on a different furnace that was two stage and suited my budget. We made the appointment for replacement 9 days in advance so that it would suit my schedule. On the Monday of this week (three days ago) a major rain storm hit our area and many homes in the town were flooded - at times like this I expect that people will need to get their quotes for insurance to replace equipment damaged in basements. It being summer (with people likely on vacation) I anticipated that we might get bumped. This would have been understandable and acceptable by me. We didn't get bumped, there wasn't even a hint at a possibility that we would be either.Slightly earlier than expected Bryan showed up and explained what he was going to do and shortly after that Rob showed up and they got to work. I tried not to interrupt them but whenever I checked in on them they took the time to show me what they were doing and why - they didn't seem rushed but they kept at work and finished before noon. They were both professional and friendly (and they definitely know what they are doing) - Bryan even took a look at our AC unit and made some suggestions.Meanwhile, at the Denoco office, Julie had prepared and submitted an Ontario Hydro rebate form online - $250 back - copied me on it so that all I had to do was confirm the work was completed.As we are now at the start of a heat wave our house is very cool and comfortable and I am very glad that I called Denoco to replace our furnace.
Nothing good to say about Denoco
Great people running a good business, very knowledgeable and friendly.
I dealt with Denoco when ordering an Air Conditioner/Heat pump for my garage workshop. Not only were they very kind, they were extremely speedy when getting exactly what I needed to me. Denoco will definitely continue to have my business in the future.
Denoco Energy Systems Ltd is a Canadian Plumber based in Smiths Falls, Ontario. Denoco Energy Systems Ltd is located at 2 Victoria Ave, Smiths Falls, ON K7A 1E3, Canada.
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